Returns & Exchanges
At Supreme Handtools, we stand behind the craftsmanship of our professional-grade equipment. If you are not completely satisfied with your purchase, you may return your tools within 30 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account portal or contact our support team with your order number to request a Return Merchandise Authorization (RMA) number.
- 2.Prepare Your Package
Securely pack the unused tools in their original packaging, ensuring all components and manuals are included to qualify for a full refund.
- 3.Ship to Service Center
Attach the provided prepaid shipping label to your box and drop it off at any authorized carrier location for tracked delivery to our warehouse.
- 4.Inspection and Refund
Once our technicians verify the tool's condition, we will process your refund or dispatch your exchange item within 3-5 business days.